MFA Guides

Challenge/Response Authentication

Follow these steps to authenticate with Challenge Questions.

  1. After enrolling Challenge Responses, click the Challenge/Response tile on the left of the second row to authenticate.

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  2. The username displays automatically but is redacted in this screenshot. Click Enter on the keyboard or the blue arrow to proceed.

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  3. Answer the Challenge Questions.

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  4. When complete, decide whether to login, change the PIN, or select Cancel to authenticate with a different method.

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    1. Change Pin.

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